Sock Bandits Frequently Asked Questions

Everything you need to know about Sock Bandits—company information, ordering custom socks, custom production, design, pricing, and shipping. If you don’t see your question here, reach out and we’ll help.

Company Information

What is Sock Bandits?

Sock Bandits provides unique custom design services (for later submission to a custom sock manufacturer). Our branded custom socks act as perfect company swag, promotional socks, employee appreciation gifts, and so much more!

Where is Sock Bandits' headquarters?

Sock Bandits originated in Philadelphia, PA, where our journey began. We now operate our Business Office from Bensalem, PA, continuing to bring quality and style to our customers."

What makes Sock Bandits different from other custom sock vendors?

Sock Bandits has built exclusive partnerships with trusted manufacturers to offer more sock options and faster turnaround times—and our long-term goal is to manufacture in-house to make the custom sock process even more seamless.

What kind of customizable sock does Sock Bandits make?

Sock Bandits excusive partnerships allows the creation of almost any sock desired. We specialize in custom knitted socks (also known as custom woven socks) and custom cotton socks. We offer a wide range of styles including custom crew socks, custom dress socks, custom athletic socks, custom ankle socks, and every size from baby to adult large.

How can I contact Sock Bandits?

You can always email us at support@sockbandits.com for custom sock needs and bulk orders! You’ll always speak to real humans and not an automated robot - no offense to robots.

Where can I learn more about you?

You can explore other sections of this website, such as the "About Us" page or our blog, to learn more about our company, mission, and team.

Custom Socks | Ordering

What is the Sock Bandits' minimum order quantity for bulk socks?

Explore our best-selling custom socks—crew, ankle, and athletic styles. Most designs start at 60 pairs per design/size, with flexible options and additional styles available based on your needs.

What customizable sock sizes does Sock Bandits offer?

While the 'One-Size-Fits-Most' (also known as adult medium) is favored by the majority of our clients, catering to about 90% of customers, we understand the importance of a perfect fit. That's why we offer a diverse selection of customizable sock sizes, ensuring everyone finds their ideal match.

Does Sock Bandits offer custom sock packaging?

Absolutely! Elevate your brand with our customizable socks packaging, offering a variety of styles that seamlessly complement your branded socks and provide an additional showcase for your logo. Reach out to us, and we'll ensure that your custom branded socks come with the perfect, tailored packaging to enhance your brand presentation!

Does Sock Bandits make a custom athletic socks?

Certainly! Certainly! Absolutely, we have options for you! While our top recommendation is the cotton crew version for our custom athletic socks, we also provide the option of custom nylon athletic socks. Both variations boast moisture-wicking performance, reinforced heel and toe, and include added compression for enhanced comfort and durability.

How can I contact Sock Bandits?

You can always email us at support@sockbandits.com for custom sock needs and bulk orders! You’ll always speak to real humans and not an automated robot - no offense to robots.

Where can I learn more about you?

You can explore other sections of this website, such as the "About Us" page or our blog, to learn more about our company, mission, and team.

Custom Socks | Production

What are Sock Bandits' customized socks made of?

The majority of our custom socks are expertly crafted through custom knitting, providing a range of yarn fabric options to meet your specific product requirements. Among the choices, our top picks and highly recommended option is the custom cotton sock, comprising 75% Cotton, 21% Nylon, and 4% Lycra for a perfect blend of comfort and durability.

What is Sock Bandits production lead time?

Our standard production timeline is within five business days or even sooner, coupled with your preferred shipping option. Once you grant sock design approval, we'll promptly furnish you with an exact production estimate for your branded socks.

Can Sock Bandits do rush orders?

Most certainly! We do our best to meet any deadline and we never charge rush fees. Contact us at support@sockbandits.com right away to make sure that we can get your custom socks order in right away!

Does Sock Bandits make a custom athletic socks?

Certainly! Certainly! Absolutely, we have options for you! While our top recommendation is the cotton crew version for our custom athletic socks, we also provide the option of custom nylon athletic socks. Both variations boast moisture-wicking performance, reinforced heel and toe, and include added compression for enhanced comfort and durability.

How can I contact Sock Bandits?

You can always email us at support@sockbandits.com for custom sock needs and bulk orders! You’ll always speak to real humans and not an automated robot - no offense to robots.

Where can I learn more about you?

You can explore other sections of this website, such as the "About Us" page or our blog, to learn more about our company, mission, and team.

Custom Socks | Designs

How long does it take for Sock Bandits to create custom socks?

Our dedicated sock design team can tailor your sock designs within a swift 1-3 business days, depending on our current workload. If you require an even quicker or same-day design turnaround, simply inform us, and we'll do our utmost to assist you in meeting your deadline!

How many colors can go on Sock Bandits' customized socks?

Based on our experience, optimal sock designs typically feature between 5 to 8 colors. If you have a more intricate custom sock design in mind, we recommend reaching out to our sock design team, experts who work their magic daily, to ensure your vision comes to life seamlessly.

Can Sock Bandits make different left and right customized socks, sometimes known as mismatched socks?

Certainly! We are more than happy to fulfill orders for mismatched pairs! Please note that for these bulk custom socks, the minimum order quantity is set at 120 pairs, as it involves two distinct sock designs. Feel free to inform our custom sock design team, and they will work closely with you to bring your creative ideas to life!

Does Sock Bandits make a custom athletic socks?

Certainly! Certainly! Absolutely, we have options for you! While our top recommendation is the cotton crew version for our custom athletic socks, we also provide the option of custom nylon athletic socks. Both variations boast moisture-wicking performance, reinforced heel and toe, and include added compression for enhanced comfort and durability.

How can I contact Sock Bandits?

You can always email us at support@sockbandits.com for custom sock needs and bulk orders! You’ll always speak to real humans and not an automated robot - no offense to robots.

Where can I learn more about you?

You can explore other sections of this website, such as the "About Us" page or our blog, to learn more about our company, mission, and team.

Custom Socks | Pricing & Payment

Does Sock Bandits charge additional fees, set-up fees, or rush fees?

Rest assured, there are no setup fees or rush fees when you choose our services! The only additional charges you may encounter are for custom sock packaging, if desired, and standard shipping fees. Transparency and simplicity are our commitments to you.

Does Sock Bandits provide discounts?

For inquiries about special pricing, kindly reach out to us. We're here to assist and provide the information you need!

Does Sock Bandits charge based on the custom sock design or colors?

Absolutely not! We want to ensure you can have the most fantastic custom sock or unique crazy socks you dream of. Therefore, all bulk pricing for custom socks is determined by quantity, not colors or design intricacies. While certain custom sock designs may knit better, our professional design team is your go-to resource for assistance and guidance. Feel free to reach out to them for the best advice!

What forms of payment does Sock Bandits accept?

We welcome payments via credit card, ACH transfer, or check. In the case of invoices exceeding $4,000, a supplementary 4% credit card processing fee will be applied. To bypass this fee, you can opt to mail a check or make a payment through an ACH bank transfer. Your flexibility in payment methods is appreciated!

How can I contact Sock Bandits?

You can always email us at support@sockbandits.com for custom sock needs and bulk orders! You’ll always speak to real humans and not an automated robot - no offense to robots.

Where can I learn more about you?

You can explore other sections of this website, such as the "About Us" page or our blog, to learn more about our company, mission, and team.

Custom Socks | Shipping

Where are the Sock Bandits' custom socks manufactures located? Where is the origin point for shipping?

Our custom sock manufacturing facilities are situated in the USA, with our FOB (Free on Board) and shipping point located in Philadelphia, USA.

Does Sock Bandits ship internationally?

If you have questions regarding international shipping, please don't hesitate to contact us. We're here to assist and provide the information you need!

Will Sock Bandits send tracking with my custom sock order?

You will receive tracking details for your custom sock orders via email as soon as your order is shipped!

Can Sock Bandits help me ship to multiple locations?

Absolutely! Inform us of the destination for your custom sock delivery, and we'll ensure they arrive safely at the designated doorsteps!

How can I contact Sock Bandits?

You can always email us at support@sockbandits.com for custom sock needs and bulk orders! You’ll always speak to real humans and not an automated robot - no offense to robots.

Where can I learn more about you?

You can explore other sections of this website, such as the "About Us" page or our blog, to learn more about our company, mission, and team.